Our company has developed this Chatbot specifically for the purpose of assisting customers who have inquiries related to our company and the services we provide.

The Chatbot is designed to extract relevant information from both our website and the carefully created Word documents. Furthermore, it has the ability to prompt users for their contact information, which can then be stored in a Google Sheet or a Contact Management System (CMS), or alternatively, it can be sent as a text message to a mobile phone.

If you believe that this Chatbot would be beneficial for your business, please feel free to contact us for further information. 

Introducing Autumnfire Chatbot

Welcome! If you haven’t already heard, we have something that can revolutionize your business operations, presenting you Autumnfire Custom Chatbot powered by OpenAI.

The bot can be trained on website content
or by uplaoding PDF or company Word documents.

Wondering how Autumnfire Custom Chatbot can specifically help your business? Well, there are several ways:

Streamline Customer Service: With our advanced AI solution, recurring requests can be automatically attended to, solving customer issues, and enhancing satisfaction. This saves significant time, helps your team to focus on complex cases, and ultimately reduces the costs.

Multilingual Support: Do you serve customers across different countries? No problem. Autumnfire Custom Chatbot’s advanced language model capably understands and replies in multiple languages, making customer interactions smoother.

Training Tool: Autumnfire Custom Chatbot acts as an efficient training partner, providing instant responses to queries and facilitating quick learning for your new employees.

These are merely a few game-changing features that Autumnfire Custom Chatbot offers. By integrating our AI into your business flow, you can scale faster, serve better, and save time and resources.

Excited to start with the Autumnfire Custom Chatbot? Our robust support team ensures seamless integration of our system into your business, ensuring you can get started immediately!

Our Process

Autumnfire utilizes a sophisticated approach to ensure seamless interactions with its AI chatbot. Initially, the chatbot is primed to respond to queries related to our services using information supplied from company webpage links, PDFs and Word documents.
While answering the visitor’s questions the chatbot asks for contact information if they would like any follow-up by a human.

If they would like someone to follow up, users are asked to provide their name, phone number, company, and email address. This information is routed to our Customer Relationship Management (CRM) system, sparking off subsequent steps in the process.

This information can also be collected through a Contact Us form on our website.
Users receive an email and text message acknowledging their request and assuring them of swift follow-up actions.

At this juncture, every user is assigned a designated contact person that is also text messaged and emailed,  to ensure personalized service. The potential customer is then added to the CRM’s pipeline into distinct categories.
At first new leads then after being contacted can be added to another category. ‘not interested’, ‘follow-up’, ‘follow-up at a later time’ or ‘purchased a product’.

Users progressing to the ‘purchase’ stage have their contact details automatically integrated into our QuickBooks Online system. An invoice is created and dispatched to them with a choice of paying by credit card, E-Transfer or cheque.

If successful transaction payment is made by credit card the funds are processed and transferred to our bank account,  the invoice is marked as ‘paid’ in QuickBooks.
Finally, customers receive an automatic request link to share their feedback on Google Reviews.

If you believe that this process, or a similar one, can benefit your business by saving both time and money, give it a try through our contact us form or AI chatbot.